Why do hotel staff knock on the door, settling new guests, if they know that the room is completely empty

ATHave you noticed that when checking into a hotel, the accompanying employee, before opening “our” empty room, knocks on his door, and when he opens it, before entering, he often says a greeting in the form of a neutral “Hello”?

It must be said right away that such a situation can be found in reputable 4-5 star hotels. If you settled in some Thai or Vietnamese three-room apartment, then hardly anyone will accompany you.

And so, why does the hotel staff knock on a free room and greet the “emptiness”, what kind of quirks? In general, all this is done, as the hoteliers themselves say, for quite understandable reasons.

1. Error as a result of double settlement

The fact is that sometimes in any, even in a well-functioning system of a good hotel, some kind of failure may occur, which leads to confusion.

Rarely, but it happens that the number is still busy or not cleaned. In addition, a mistake may be made at the front desk, as a result of which two different guests get the same room.

2. Error as a result of priority check-in

During peak season, many popular hotels are often fully booked. Therefore, guests who arrive first have priority at check-in at the hotel.

But, it happens that the room intended for them is not yet ready and the administrator populates them in another room. Further, due to the large amount of work, the administrator may forget to fix these changes in the hotel's online system.

3. Error in filling in data and issuing keys

In addition, it is impossible to exclude the incorrect designation of the number on the cover of the guest card and an error in the issuance of ordinary or electronic keys to the room.

This leads to the fact that the staff leads guests to a room that is already occupied. Although this rarely happens, it is still possible. And therefore a knock on the door is necessary.

How to avoid possible consequences

What is the result. When guests are checking in, knocking on the door of the hotel accompanying the hotel worker before opening it is a rule that ensures security and peace of mind for both parties - both guests and the hotel.

Thus, knock on the door of the "empty" room and say "Hello" to "emptiness" is one of the unspoken rules of serious hotels around the world that value their reputation and care about their guests.